Privacy Policy

We regard our customers’ privacy as one of our most important values.  We want you to know how we protect customer information and what choices you have about its use. 

We are committed to protecting your personal privacy.  We summarize and clarify that commitment: how we safeguard your privacy, how we treat personal information, and what choices you have.  We understand that for you to take full advantage of the benefits of this interactive medium, we must do everything we can to ensure that your privacy is secure.   

The Web sites you visit may have their own privacy policies or no policy at all.  We encourage you to review the privacy policies of Web sites before providing them with any of your personal information.   

We do not give out your personal, contact and billing information or usernames.

When you join Red Spectrum Communications, we ask you for your name, address, telephone number, and billing information- including the credit card, checking account, or debit card used to pay for your account.  Here is how we protect that information:  

Red Spectrum Communications will not give out your telephone number or usernames (e-mail addresses), except where needed to deliver a product or service you ordered.    

We will not give out your credit or debit card number or checking account information unless you authorize it, for example, during an online purchase.    

We also collect and use other information for internal purposes.  For example, we keep notes in your account to document service calls.

We will release specific information about your account only to comply with a valid legal process such as a search warrant, subpoena or court order.    

We use secure technology, privacy protection controls and restrictions on employee access in order to safeguard your personal information.   

We use state-of-the-art technology to keep your personal information- including your billing and account information- as secure as possible.   We also have put in place privacy protection control systems designed to ensure that your personal information remains safe and private.   

Each and every Red Spectrum Communications employee must abide by Red Spectrum Communications’ privacy policy.  Only authorized Red Spectrum Communications employees are permitted to have access to your personal information and such access is limited by need.  For example, if you call us with a concern or complaint, the representative is allowed to access only the personal information that he or she needs to address your concern.  In addition, any company with which Red Spectrum Communications contracts to be our agent in conducting our business is required to adhere to confidentiality agreements to ensure that your information remains safe and secure.   

All Red Spectrum Communications employees are required to acknowledge that they understand and will comply with this privacy policy.  Employees who violate our privacy policies are subject to disciplinary action, up to and including termination.    

We will keep you informed, clearly and prominently, about what we do with your personal information, and we will advise you if we change our policy.

A key part of Red Spectrum Communications’ commitment to protecting your privacy is explaining to you how we may use your personal information.  This privacy policy serves that purpose.  When you register for our service, you are presented with our privacy policy and should familiarize yourself with this and all other Red Spectrum Communications policies at that time.